This privacy policy explains how AlbergoTech Solutions ("we," "us," or "our") collects, uses, and protects personal data when you use our online platform and related services. We are committed to respecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect personal information that you provide directly to us when using our site, such as your name, contact details, company information, and any other data necessary to deliver our hotel reservation management and related software services. We may also collect technical data automatically from your use of our platform, including IP address, browser type, usage patterns, and device information.
How We Use Your Information
Personal data is processed for the following purposes:
- Providing, maintaining, and improving our software services and online platform
- Managing user accounts and communications
- Customizing user experience and offering support
- Conducting data analytics to enhance service performance
- Complying with legal obligations and enforcing our terms of service
Legal Basis for Processing
We process personal data based on your consent, the necessity to perform a contract, compliance with legal obligations, and our legitimate interests where they do not override your fundamental rights and freedoms.
Data Sharing and Disclosure
Your personal data may be shared with trusted third-party service providers who assist in operating our services, such as IT hosting, payment processing, and data analytics providers. We ensure these partners comply with applicable data protection laws and that data sharing occurs under strict confidentiality agreements.
We do not sell or rent personal data to third parties. Data may be disclosed if required by law, regulation, or legal process.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, tax, or accounting obligations.
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data and receive a copy
- Rectify inaccurate or incomplete information
- Request erasure of your data under certain conditions
- Restrict or object to processing
- Data portability where applicable
- Withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal
- Lodge a complaint with a supervisory authority
To exercise these rights, you can send a written request to our physical address.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security practices are regularly reviewed and updated to maintain a high level of protection.
International Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure adequate protection through appropriate safeguards, such as Standard Contractual Clauses or other mechanisms approved under GDPR.
Children’s Privacy
Our online platform is not intended for children under the age of 16. We do not knowingly collect personal information from children without verifiable parental consent.
Updates to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated appropriately through our platform.
Contact Information
For any questions or concerns regarding your personal data or this privacy policy, please contact us at our company address:
AlbergoTech Solutions
45 Via Vittorio Veneto, 3rd Floor
Milan, Lombardy, 20121
Italy
We are committed to protecting your privacy and ensuring you have a safe and trusted experience using our services.